Catering Policy
Ordering
We appreciate your order as far in advance as possible. We do our best to accommodate last-minute orders. Breakfast orders must be placed by noon for the next business day; lunch orders by 2pm for the next business day.
Delivery and Set-Up
Windows Catering Company delivers to the Honolulu Area. Orders including chafing dishes or equipment pickups are charged an additional $10.00 per delivery. Please consult with your Account Executive for special set-up needs and additional pricing that may apply.
Cancellation Policy
Cancellation must be received by your account executive via e-mail or in written form no later than 10am one business day prior to your event. Orders cancelled less than 24 hours prior to the event will result in a 100% charge to the client, including events cancelled due to inclement weather.
Billing
We accept Visa, MasterCard, Discover. Corporate accounts are available only by completing an account application and providing a credit card number.
Payment
All events must be paid in full prior to delivery.
Equipment
Your corporate drop-off order will be presented on disposable black serving platters. If specified, we will provide attractive white ceramic platters at an additional charge. Windows Catering Company can also provide chafing dishes, linens, fine china, glasses, silverware, tables, and chairs as requested.
Warm Menu Items and Chafing Dishes Hot menu selections require warming on-site. You may rent chrome 8-quart chafing dishes for $12.00 each or disposable 8-quart chafing dishes for $7.50 each. Please keep in mind that some menu items require additional heating time.
Our Corporate Menu
As a full-service caterer, we are pleased to work with you on customized menus suited to meet your needs. Please feel free to inquire about additional menu items that do not appear in this brochure.
Service Personnel
Our professional staff, including event supervisors, chefs, waiters and bartenders, is available upon request. We suggest the addition of staff for all hot food orders and receptions of 25 guests or more.
Full Service Events
Your Account Executive will help you build a custom menu for your event and will assist you with all of your event needs, including staff, decor, linens, equipment and floral arrangements.